DealeXtreme
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
DealeXtreme Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DealeXtreme has 1.5 star rating based on 18 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Many products, Price, Fast delivery great products.
Cons: Horrible customer service, Non-delivery, No customer support.Recent recommendations regarding this business are as follows: "I would buy again", "Do not buy", "Avoid to buy on this site. Not trustful", "Please, don't buy here.", "Do not buy anything, you will lose money".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DealeXtreme has 1.5 star rating based on 18 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Many products, Price, Fast delivery great products.
Cons: Horrible customer service, Non-delivery, No customer support.Recent recommendations regarding this business are as follows: "I would buy again", "Do not buy", "Avoid to buy on this site. Not trustful", "Please, don't buy here.", "Do not buy anything, you will lose money".
Most users ask DealeXtreme for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Turnaround Time. The price level of this organization is high according to consumer reviews.
Media from reviews
Top DealeXtreme Reviews
"Product not delivered"
I have purchased on August and so far the product was not delivered. DX asks to be patient on every interaction and once I requested refund, there is no...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cleveland, Ohio
Candy cigarettes
User's recommendation: I would buy again
Opwijk, Flanders
Not receiving
User's recommendation: Do not buy
São Paulo, Sao Paulo
Product not delivered
User's recommendation: Avoid to buy on this site. Not trustful
Barcelona, Catalonia
Please, don't buy here
User's recommendation: Please, don't buy here.
Haven't got my delivery
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Goods lost, money lost
200121****1810**** (not recived Xiaomi Camera USD 23,98) tracking blocked by MONTHS.200131****1810**** (USD 98,99) tracking blocked by MONTHS200306****00101060 (USD 77,14) from tracking you understand that the parcel is returned to sender.
- No customer support
- Fraud sellers
Preferred solution: Full refund
User's recommendation: Do not buy anything, you will lose money
Delay, No response, Did not receive, DO NOT BUY FROM THIS COMPANY
- Do not deliver
- False email address
- No contact
User's recommendation: 100% DO NOT USE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
NO. The customer relationship is disconnected, they are abandoning customers
- No customer support
- Horrible customer service
- Lost item
Preferred solution: Deliver product or service ordered
Payment
Preferred solution: Refund the full amount of my money orProceed with the order
It charges twice
Preferred solution: Full refund
Fraudulent offer
- Horrible customer service
- Slow delivery
Preferred solution: Someone from DX to CONTACT ME !!!
Slow shipping, lost product, no refund, no support
- Price
- Slow support
- Slow delivery
- Customer service
Preferred solution: Full refund
Package not delivered
Now every 2 weeks the customer service asks to wait for more 3 or 4 weeks. Absolutely unacceptable.
- Many products
- Non-delivery
- Horrible customer service
Preferred solution: Full refund
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Compensation promised by DX
January 2020... finally after more then 1 year, DX has resolved the problem. They have kept their promises, and refunded me my loss...
nothing yet, since I can not get in contact with DX anymore... their ticket system is out or order. Earlier i have left them a message through messenger...without any response !
it took me almost 4 most (till october 2018) to get in contact with DX concerning this problem.
December 2018, DX asked me to send the oscilloscope to them, and it would be repaired for 80 €, including shipment back to me (Belgium)
January 2019, I payed the 80 €, and they would keep me informed as soon as it would be sended back to me...
April 2019, DX informed me that these devices are no longer available.... so I could choose something else for the value of 200 € (I payed new price + price repair 280 €)...
I sended them a list with all articles I have chosen for that value...saying May 2019... June 2019, their service site is no longer available, I get always an error 404 "temporarily out of order, go take a coffee and try later again"..
LOL...
So what has to be done now to get in contact with them... I don't wanna lose my money, nor my oscilloscope (although it ain't repaired !
- Many products
- Non-delivery
Preferred solution: Deliver product or service ordered
Order deleted
- Price
- Customer service
Preferred solution: Deliver product or service ordered
Horrible
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