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Ordered a ulefone ip68. Tried to cancel order following day as I realised it wasn't the right phone. Their website is more than useless when trying to contact them but eventually did. Several days later received an email from 'Beverly' asking why I wanted to cancel...
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1.0
#1345369
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Dealextreme - No package No Refund

I've been waiting for an order going on 2 months now. Asked for a refund and they said the package is in route. Now it's their policy to refund after 25 days and it's completely ***
#1335579
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They do not deliver, and do not give refunds when they don´t deliver. I did not get a purchase made more than 4 months ago (January 4th), and that the tracking system shows was retained in a warehouse thousands of miles away. I have exchanged messages daily for months...
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1.0
I didn't like
  • Horrible customer service
  • Non-delivery
#1256977
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FIRST didn't know credit card had taken until i received email panasonic wet/dry razor shipped and charge on my credit card statement shown; it then took more than a month to receive and any inquiries as to status unanswered; tracking via their sight also not...
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1.0
I didn't like
  • Horrible customer service
#1218051
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Dealextreme - My order no.180104001010278803

My order no.180104001010278803 in address by mistec united kingdom this is wrong write is india please correction in myaddress I'm eating for order please do my help
#1169884
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Dealextreme - Damaged phone receive
Dealextreme - Damaged phone receive
Dealextreme - Damaged phone receive
Dealextreme - Damaged phone receive
Dealextreme - Damaged phone receive
dear Sir I was purchase a phone name is Umidigi plusd my item is damaged my phone sim slot is damaged sim is not working in this phone please refund my money if You not receive my money i will complain in my bank .. as soon as possible you will pic this package at my...
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Toledo, Toledo
I didn't like
  • Poor
#1154890
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Dealextreme - My package was confirmed lost and they are trying to cover only half product value.
I have bought a product to deal extreme and after feal days waiting for may product, I received a local post office message confirming that my package was lost. I try to claim compensation from my local post office, but they answer me "According to international postal...
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2.1
I didn't like
  • Non-delivery
#1140201
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DX is Okay just so long as everything is Okay. If there is a problem, there is a problem because there is only a pretend customer service. When chatting with the Customer "service" you get is somebody who tells you to: "Don't worry", "Wait some more" and/or "You will...
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2.6
I didn't like
  • Non-delivery
#1120282
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My mom and myself orderd 2 Controllers for a wii on 4 July 2017 its now the 9 October tomorrow will be 14 weeks (3 months and 2 weeks) and i still dont know whats happening about my package and all i have is an order number, i will never use dealextrem services again...
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1.5
#1112460
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Contact Dealextreme

Mailing Address:
DealExtreme
Unit 15, 3/F New City Centre No. 2 Lei Yue Mun Road
Kowloon
Hong Kong
Phone:
+861 371 403 9173
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ORDERED MOBILE ON DX.COM ON 12TH AUGUST. EVEN 43 DAYS AFTER SHIPMENT, PACKAGE NOT YET RECEIVED. WE DO NOT WANT TO WAIT ANY LONGER. PLEASE RESOLVE THE ISSUE TODAY POSITIVELY. CUSTOMER CARE PERSONNEL HAVE REFUSED TO RESOLVE THE ISSUE. REPLIES RECEIVED ARE IRRELEVANT. ...
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1.0
I didn't like
  • Service and attitude
#925601
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